Delivery & Freight
This site is for New Zealand delivery only.
For Auckland customers there is now a Pickup option from my North Shore Depot in Sunnynook.
There is a minimum purchase amount for this service of $69.
For this service, at check-out, tick 'Different delivery address' and leave instructions that you wish to collect from Sunnynook.
Goods purchased during the week will be available for collection the following Monday from Sunnynook after 10am.
For Door to Door deliveries (includes Rural Delivery) there is a flat rate NZ wide charge of $20. Delivery is by A2 Logistics.
NZ wide courier deliveries will be processed and dispatched as promptly as possible within standard business hours and once payment has been verified. You should allow at least 3 days for delivery and up to 5 days for delivery for orders placed on Saturday or Sunday, Rural District (RD) addresses, or during the Christmas/Easter holiday periods. Orders received after midday will be shipped the following business day.
Delivery periods are estimates only as provided by the Courier and are given on the basis we have accurate stock information. We will not be liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated delivery period.
If you think you might not be present when your order is delivered, please write the instructions in the Delivery Instructions Box so the courier driver can leave your delivery somewhere safe.
If you believe your order is lost in transit, please contact us as soon as possible by emailing us at firstname.lastname@example.org